TABLE OF CONTENTS

•  Error Description
•  Possible Solutions
  • No activation in PARTupdate
  • Other possible Solutions
•  Further Steps

After retrieving the online catalog list, all updates are displayed in the category "Catalogues, no valid license".

One possible cause is that a new user has either not yet registered on https://partupdate.cadenas.de/ or has not yet been activated there.

You can find instructions on this topic here → Instructions: Download / update catalogs (follows soon)

The error may have been triggered by the following causes. 

• It is possible that the maintenance period has been exceeded.
  You can find more information on this topic here → Error accessing the license key
• Another possible cause is that no license file has been imported at all.
  You can find more information on this topic here → Error when requesting the license key (follows soon)

If the solutions described above have not helped, so that an error message continues to appear or you have a question about the article, you can contact our support team in writing at any time. To open a ticket, you can register or log in at the top right of this page.